I had coffee with an agency principal last week who said something that stuck with me:
“My best producer is drowning, and I don’t know how to help him.”
His top guy with a $3 million book was ready to walk. Not because he didn’t like the job. Not because he found a better deal.
Because he didn’t have time to breathe.
He was spending 80% of his week servicing accounts and 20% actually selling. The thing that got him to $3 million? He couldn’t do it anymore.
And here’s what hit me: This isn’t just an All Star problem.
Time is the thing every producer in your agency is fighting with right now.
The unvalidated producer has all the time in the world but no idea how to use it.
The validated producer is suddenly drowning in account management while trying to keep their pipeline full.
The All Star has built something great but is one policy renewal away from burnout.
The Unvalidated Producer: Learning the Game
You have time. Lots of it. The question is: Are you building something that lasts, or just spinning your wheels?
Stop waiting for someone to hand you the playbook. Start building your brand awareness now. Show up on LinkedIn. Share what you’re learning. Let people see you growing in real time.
The Validated Producer: Managing the Momentum
You’ve made it. You’re profitable. Now comes the hard part: How do you keep growing without burning out?
You’re getting buried in service work. Policy reviews. Renewals. Client questions.
And every hour you spend on that is an hour you’re not spending on selling.
Block your time. Schedule your prospecting. Treat your brand-building activities like non-negotiable appointments.
If you’re not intentional about this, you’ll plateau.
The All Star: Buying Back Your Time
You’ve built a book well over $1 million. You’re the producer every agency exec would do anything to keep.
But you’re still involved in everything. Account servicing. Policy changes. Client hand-holding.
If you want to keep growing, you have to buy back your time so you can stay in production mode.
Here’s What Most Agencies Miss
Your job is to meet each producer where they are and give them what they need to get to the next level.
The unvalidated producer needs structure and training.
The validated producer needs time management and accountability.
The All Star needs real support to take work off their plate.
And if you’re not helping your All Stars buy back their time, they’re going to leave. They’ll start their own agency or take a better offer. And half their book walks out with them.
Organic growth isn’t dead. It’s just harder without a plan.
ACTION STEPS TO TAKE RIGHT NOW:
If you’re an unvalidated producer: Start building your brand today. Start with LinkedIn and show up consistently.
If you’re a validated producer: Look at your calendar this week. Block time for prospecting and protect it.
If you’re an All Star: Figure out what work you can delegate. If you’re doing tasks that don’t move the needle, you’re leaving money on the table.
If you’re an agency principal: Take a hard look at how you’re supporting your producers. Are you giving them what they need at each stage?
We’re here if you need help building a system that works for your team.
Resources:
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- Connect with me on LinkedIn: linkedin.com/in/andyneary/
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- Connect with me on Instagram: instagram.com/andy_neary/
Business is no longer about who you know. Business is about who knows you. In a noisy industry like we’re in gang, you got to get people to know who you are.