There are a lot of insurance producers drowning in activity but starving for results.
You’re making calls. Sending emails. Showing up to networking events. But your calendar is full of “maybe” prospects who never seem to pull the trigger.
The problem isn’t that you’re not working hard enough. It’s that you may be asking the wrong questions, or worse, no questions at all.
This week, I want to challenge how you think about discovery meetings. Because if you’re still treating them like a fact-finding mission where you gather intel and pitch your value, you’re missing the point.
The Real Goal of a Discovery Meeting
Most producers walk into discovery meetings trying to convince the prospect they’re the best option. They over-explain. They oversell. They leave the meeting feeling good because they talked a lot.
But the prospect? They’re overwhelmed. Confused. And probably comparing you to three other advisors who said the exact same thing.
Here’s the shift: Your job in a discovery meeting isn’t to sell.
It’s to help your prospect make a clear decision.
Three Questions
“What’s the real reason you’re taking this meeting?”
Most prospects will give you a surface-level answer. Push deeper. Are they genuinely unhappy with their current advisor? Are they being pressured by their CFO? Or because they think they should?
If they can’t articulate a real problem, you might be wasting your time.
“What would stop you from moving forward?”
This is where you disqualify fast. If they tell you budget is tight, timing is bad, or they’re locked into a contract for two more years, you just saved yourself three follow-up calls.
And here’s the kicker: asking this question actually builds trust. You’re not pretending obstacles don’t exist. You’re addressing them head-on.
“If we solve this problem, what happens next in your world?”
This forces them to visualize success. If they can’t answer it, they’re not serious. If they light up and start talking about the impact it would have on their business, you’ve got a live one.
What You Can Do Today
Go look at your pipeline right now. Identify three prospects who’ve been sitting there for more than 30 days with no real movement.
Schedule a call this week. Ask the tough questions. Get clarity. And if they’re not a fit, move on.
Sales isn’t about convincing people. It’s about helping the right people make clear decisions and letting the wrong people walk away without guilt.
The faster you embrace that, the faster you’ll fill your calendar with prospects who actually close.
We’re here if you need help making that shift.
Resources:
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- Connect with me on LinkedIn: linkedin.com/in/andyneary/
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- Connect with me on Instagram: instagram.com/andy_neary/
Business is no longer about who you know. Business is about who knows you. In a noisy industry like we’re in gang, you got to get people to know who you are.